How we collect, use, disclose, and protect your personal information.
Effective Date: March 1, 2026
This Privacy Policy explains how Winngs ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our food delivery app and related services (the "Services"). We are committed to protecting your privacy in compliance with Indian laws, including the Digital Personal Data Protection Act, 2023.
Name, email address, phone number, delivery address, payment details, and profile information.
IP address, device type, app usage statistics, and location data (with consent).
Handled by certified processors; we do not store full card details.
Feedback, ratings, and customer support communications.
To process and fulfill orders by matching you with restaurants and delivery partners.
To improve Services, personalize recommendations, and analyze trends.
Sending confirmations, updates, and promotions.
Detecting fraud and ensuring app integrity.
Location data is used solely for delivery routing.
Order details shared with restaurants and delivery partners.
Third-party vendors for processing and analytics.
Shared if required by law or government authorities.
We do not sell your data to third parties.
We use industry-standard encryption and firewalls to protect your data. No system is completely secure, but we prioritize your safety.
Access, correct, or delete data via app settings.
Opt-out of marketing and withdraw location consent.
For complaints, contact our Data Protection Officer at support@winngs.co.
Cold fries? Late biryani? We fix it fast.
